# A message to ClockworkPi and the community **URL:** \ **Category:** GameShell\ **Created:** [August 8, 2019, 2:17pm UTC](https://forum.clockworkpi.com/t/a-message-to-clockworkpi-and-the-community/4247 "2019-08-08T14:17:13Z")\ **Posts on this page:** 1\ **Showing post:** 6
**Author:** ![hal](https://avatars.discourse-cdn.com/v4/letter/h/ee7513/32.png) [@hal](https://forum.clockworkpi.com/u/hal)\ **Post date:** [August 8, 2019, 4:46pm UTC](https://forum.clockworkpi.com/t/a-message-to-clockworkpi-and-the-community/4247/6 "2019-08-08T16:46:22Z")
In our forum, there is a label called “Customer Services”, usually, in this case, @Yong will follow up ASAP, or you can just email us to after-sales service "help@clockworkpi.com". Also, in our terms, we have a statement that provides a “one-year warranty”. Therefore, I personally suggest that when you in any similar situation, please “don’t panic”, we try our best to provide the best service & experience for you. BTW: I personally don’t like to see a strong voice in this community, it seems that we are some kind of dictator 😀 But we are really happy to see that you guys can join our [GitHub](https://github.com/clockworkpi). We are also tidying up the valuable content of this lovely forum and refactoring our website right now. We are also looking for a better screen, and it seems that there is some good news… At the same time, we are also developing another product 🙂 In fact, we are more than anyone else want to share these with you, but product development does require a lot of time and patience, especially for a small team like us. Thanks for your understanding. Hal --- _[View the full topic](https://forum.clockworkpi.com/t/a-message-to-clockworkpi-and-the-community/4247)._