# Gameshell doesn't power on

**URL:** <https://forum.clockworkpi.com/t/gameshell-doesnt-power-on/1592>\
**Category:** Customer Services\
**Created:** [September 4, 2018, 8:53am UTC](https://forum.clockworkpi.com/t/gameshell-doesnt-power-on/1592 "2018-09-04T08:53:05Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![dipsylalapo](https://avatars.discourse-cdn.com/v4/letter/d/2bfe46/32.png) [@dipsylalapo](https://forum.clockworkpi.com/u/dipsylalapo)\
**Post date:** [September 4, 2018, 8:53am UTC](https://forum.clockworkpi.com/t/gameshell-doesnt-power-on/1592/1 "2018-09-04T08:53:06Z")

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I’ve seen a few topics here on this issue, but nothing I’ve tried seems to work. I’ve listed what I’ve tried below

- Disassembled and checked connections
- Removed keypad and speakers and tried with just battery, screen and mainboard
- Check with just screen and mainboard
- Checked SD card was properly seated
- Checked screen was properly seated

Is there anything else that I should try? Any help or pointers would be great 🙂

I notice that when I plug the mainboard into power, I see a green light for a few seconds before that disappears.

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**Author:** ![YoshiK1](https://avatars.discourse-cdn.com/v4/letter/y/919ad9/32.png) [@YoshiK1](https://forum.clockworkpi.com/u/YoshiK1)\
**Post date:** [September 4, 2018, 9:01am UTC](https://forum.clockworkpi.com/t/gameshell-doesnt-power-on/1592/2 "2018-09-04T09:01:46Z")

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Connect it all but don’t out the battery in the case. Plug USB in and hold the power on button for a couple of seconds. If it works then it’s your battery.

If your battery fully charged? If not and you plug in USB cable then leave it for a but to charge. There’s no light indicator when it’s off to show a battery being charged.

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**Author:** ![dipsylalapo](https://avatars.discourse-cdn.com/v4/letter/d/2bfe46/32.png) [@dipsylalapo](https://forum.clockworkpi.com/u/dipsylalapo)\
**Post date:** [September 4, 2018, 9:07am UTC](https://forum.clockworkpi.com/t/gameshell-doesnt-power-on/1592/3 "2018-09-04T09:07:12Z")

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No luck with that either ☹

I tried with both the on/off button and the reset button. I tried a regular press on both and also a hold down for a few seconds too.

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**Author:** ![ManlyStump](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.clockworkpi.com/manlystump/32/889_2.png) [@ManlyStump](https://forum.clockworkpi.com/u/ManlyStump)\
**Post date:** [September 4, 2018, 10:56am UTC](https://forum.clockworkpi.com/t/gameshell-doesnt-power-on/1592/4 "2018-09-04T10:56:43Z")

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If you plug in with USB do you get the LED on the mainboard at least? Or do you not get any response whatsoever?

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**Author:** ![dipsylalapo](https://avatars.discourse-cdn.com/v4/letter/d/2bfe46/32.png) [@dipsylalapo](https://forum.clockworkpi.com/u/dipsylalapo)\
**Post date:** [September 4, 2018, 11:10am UTC](https://forum.clockworkpi.com/t/gameshell-doesnt-power-on/1592/5 "2018-09-04T11:10:57Z")

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I get a green light for a few seconds and then it disappears.

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**Author:** ![ManlyStump](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.clockworkpi.com/manlystump/32/889_2.png) [@ManlyStump](https://forum.clockworkpi.com/u/ManlyStump)\
**Post date:** [September 4, 2018, 11:20am UTC](https://forum.clockworkpi.com/t/gameshell-doesnt-power-on/1592/6 "2018-09-04T11:20:01Z")

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Well you get a light at all, that’s something! Would you be able to upload some photos of your connections? Maybe you missed something.

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**Author:** ![dipsylalapo](https://avatars.discourse-cdn.com/v4/letter/d/2bfe46/32.png) [@dipsylalapo](https://forum.clockworkpi.com/u/dipsylalapo)\
**Post date:** [September 4, 2018, 11:26am UTC](https://forum.clockworkpi.com/t/gameshell-doesnt-power-on/1592/7 "2018-09-04T11:26:55Z")

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![IMG_20180904_122320](https://cdck-file-uploads-canada1.s3.dualstack.ca-central-1.amazonaws.com/flex029/uploads/clockworkpi/original/2X/4/433a0be52efe68741c10f32cf85185df37dec65c.jpeg) ![IMG_20180904_122328](https://cdck-file-uploads-canada1.s3.dualstack.ca-central-1.amazonaws.com/flex029/uploads/clockworkpi/original/2X/3/3dae466dac4c0c1706e2674a6b92f755bc9dff44.jpeg)

The four connections that I have, let me know if you need to see anything specifically.

Yep glad about the green light, gives me some hope!

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**Author:** ![sickeningjar](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.clockworkpi.com/sickeningjar/32/975_2.png) [@sickeningjar](https://forum.clockworkpi.com/u/sickeningjar)\
**Post date:** [September 4, 2018, 11:38am UTC](https://forum.clockworkpi.com/t/gameshell-doesnt-power-on/1592/8 "2018-09-04T11:38:39Z")

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have you tried the reset button, as found in this post:

> [@Gameshell Will Not Power On \[SOLVED\]](https://forum.clockworkpi.com/t/gameshell-will-not-power-on-solved/760/9):
>
> If you remove the mainboard from its case you will find another little switch on the opposite side of the board from where the on/off switch is located. It’s identified as the reset key on the attached photo. [clockwork\_gameshell\_detail2.jpg]

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**Author:** ![dipsylalapo](https://avatars.discourse-cdn.com/v4/letter/d/2bfe46/32.png) [@dipsylalapo](https://forum.clockworkpi.com/u/dipsylalapo)\
**Post date:** [September 4, 2018, 11:41am UTC](https://forum.clockworkpi.com/t/gameshell-doesnt-power-on/1592/9 "2018-09-04T11:41:36Z")

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Yep tried the rest button too.

Thanks for posts so far 🙂

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**Author:** ![sickeningjar](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.clockworkpi.com/sickeningjar/32/975_2.png) [@sickeningjar](https://forum.clockworkpi.com/u/sickeningjar)\
**Post date:** [September 4, 2018, 11:57am UTC](https://forum.clockworkpi.com/t/gameshell-doesnt-power-on/1592/10 "2018-09-04T11:57:42Z")

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My mistake, I just noticed you did say that in a previous post. Well, if everything is connected properly and you are evidently getting power to the board, then we might have to concede that there is something amiss in the mainboard, that its not completing the power-up sequence. Perhaps you should email [help@clockworkpi.com](mailto:help@clockworkpi.com) for some advice.

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**Author:** ![dipsylalapo](https://avatars.discourse-cdn.com/v4/letter/d/2bfe46/32.png) [@dipsylalapo](https://forum.clockworkpi.com/u/dipsylalapo)\
**Post date:** [September 4, 2018, 11:58am UTC](https://forum.clockworkpi.com/t/gameshell-doesnt-power-on/1592/11 "2018-09-04T11:58:28Z")

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no worries 🙂  
Thanks, I’ll give that a go

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**Author:** ![lasvegas](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.clockworkpi.com/lasvegas/32/769_2.png) [@lasvegas](https://forum.clockworkpi.com/u/lasvegas)\
**Post date:** [September 4, 2018, 7:16pm UTC](https://forum.clockworkpi.com/t/gameshell-doesnt-power-on/1592/12 "2018-09-04T19:16:14Z")

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For testing purposes, nothing needs to be connected to the logicboard other than the display. If connecting the USB power does not start the GameShell, then the likely culprit is the microSD card. Try flashing the clockworkos.dmg file to another 8G or larger microSD card and try again.  
If successful, you can the reflash your original card.

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<div class="post-metadata">

**Author:** ![dipsylalapo](https://avatars.discourse-cdn.com/v4/letter/d/2bfe46/32.png) [@dipsylalapo](https://forum.clockworkpi.com/u/dipsylalapo)\
**Post date:** [September 5, 2018, 8:03am UTC](https://forum.clockworkpi.com/t/gameshell-doesnt-power-on/1592/13 "2018-09-05T08:03:23Z")

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@lasvegas Just to check I understood, did you mean flash the OS to another SD card and try again?

If that’s what you meant, I tried that this morning and no change. Let’s hope that ClockworkPi respond to my email soon.

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**Author:** ![yong](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.clockworkpi.com/yong/32/73_2.png) [@yong](https://forum.clockworkpi.com/u/yong)\
**Post date:** [September 7, 2018, 11:48pm UTC](https://forum.clockworkpi.com/t/gameshell-doesnt-power-on/1592/14 "2018-09-07T23:48:00Z")

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If you tested all the above suggestions, it might be a defected main board. We will send you a replacement board, please check your email.

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**Author:** ![Nicholas\_Hess](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.clockworkpi.com/nicholas_hess/32/211_2.png) [@Nicholas\_Hess](https://forum.clockworkpi.com/u/Nicholas_Hess)\
**Post date:** [September 17, 2018, 6:26pm UTC](https://forum.clockworkpi.com/t/gameshell-doesnt-power-on/1592/15 "2018-09-17T18:26:13Z")

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would the sd card being corrupt stop it from even triggering the LED for charging and power?

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<div class="post-metadata">

**Author:** ![Nicholas\_Hess](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.clockworkpi.com/nicholas_hess/32/211_2.png) [@Nicholas\_Hess](https://forum.clockworkpi.com/u/Nicholas_Hess)\
**Post date:** [September 17, 2018, 6:33pm UTC](https://forum.clockworkpi.com/t/gameshell-doesnt-power-on/1592/16 "2018-09-17T18:33:05Z")

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running into the same issue.  
had loaded other emulators, and it would get stuck at loading. so I imaged the micro, while card was out and in laptop, I had the gs on charger, yellow/orange LED working. popped the micro sd in and pressed power, but no LED. no LED when charging now either. used multimeter to check power, its coming from the battery and reaching main. power fluctuates it as it should, but nothing to screen, no LED

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<div class="post-metadata">

**Author:** ![lasvegas](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.clockworkpi.com/lasvegas/32/769_2.png) [@lasvegas](https://forum.clockworkpi.com/u/lasvegas)\
**Post date:** [September 17, 2018, 7:53pm UTC](https://forum.clockworkpi.com/t/gameshell-doesnt-power-on/1592/17 "2018-09-17T19:53:24Z")

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No display usually means the SD card is corrupt. I recommend the you install the original clockworkos\_1.21.dmg on another SD card to test.

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**Author:** ![dipsylalapo](https://avatars.discourse-cdn.com/v4/letter/d/2bfe46/32.png) [@dipsylalapo](https://forum.clockworkpi.com/u/dipsylalapo)\
**Post date:** [September 18, 2018, 8:10am UTC](https://forum.clockworkpi.com/t/gameshell-doesnt-power-on/1592/18 "2018-09-18T08:10:54Z")

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@Nicholas_Hess Check my first post and use it was a check list, add to that a reflash of the SD card. If all those things don’t work it will be a mainboard/hardware problem and you’ll need to get in touch with customer support to get a new board out to you.

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**Author:** ![dipsylalapo](https://avatars.discourse-cdn.com/v4/letter/d/2bfe46/32.png) [@dipsylalapo](https://forum.clockworkpi.com/u/dipsylalapo)\
**Post date:** [October 5, 2018, 3:33pm UTC](https://forum.clockworkpi.com/t/gameshell-doesnt-power-on/1592/19 "2018-10-05T15:33:02Z")

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So I had another main board sent to me by @yong.

I’ve been away so haven’t been able try again. This afternoon I gave it another go and still having issues. Main board is giving me an orange light with screen, main board and power plugged in, but nothing else

Any ideas what I should try next?

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<div class="post-metadata">

**Author:** ![Nicholas\_Hess](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.clockworkpi.com/nicholas_hess/32/211_2.png) [@Nicholas\_Hess](https://forum.clockworkpi.com/u/Nicholas_Hess)\
**Post date:** [November 4, 2018, 5:27am UTC](https://forum.clockworkpi.com/t/gameshell-doesnt-power-on/1592/20 "2018-11-04T05:27:45Z")

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SOLVED! it was the image(somehow) I mixed up the card from my retropie

THANK YOU GUYS!!!

[Next page](https://forum.clockworkpi.com/t/gameshell-doesnt-power-on/1592.md?page=2)
