# Hi everyone, this is a help request

**URL:** <https://forum.clockworkpi.com/t/hi-everyone-this-is-a-help-request/1093>\
**Category:** Q&A\
**Created:** [July 31, 2018, 8:53pm UTC](https://forum.clockworkpi.com/t/hi-everyone-this-is-a-help-request/1093 "2018-07-31T20:53:03Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Neophyte](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.clockworkpi.com/neophyte/32/718_2.png) [@Neophyte](https://forum.clockworkpi.com/u/Neophyte)\
**Post date:** [July 31, 2018, 8:53pm UTC](https://forum.clockworkpi.com/t/hi-everyone-this-is-a-help-request/1093/1 "2018-07-31T20:53:03Z")

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Hi everyone, I’m not good at programing and it is a littel bit harder for me to config to play games without diying in the proces and I made a big mistake during the process, now the program and the menu don’t start and the only happens is a terrible black screen.  
These are the questions:  
How the hell can I fix this madness?  
How can I put free roms to play with, withou die?

Thanks for help.

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**Author:** ![Lenux](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.clockworkpi.com/lenux/32/506_2.png) [@Lenux](https://forum.clockworkpi.com/u/Lenux)\
**Post date:** [August 1, 2018, 12:43am UTC](https://forum.clockworkpi.com/t/hi-everyone-this-is-a-help-request/1093/2 "2018-08-01T00:43:54Z")

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First of all welcome and congrats for getting the gameshell 😃

for the os i think the only way to fix it is to format the sd , download the os and then use a program like rufus : [GameShell OS image file](https://forum.clockworkpi.com/t/gameshell-os-image-file/355/36)

for the games there is a complete tutorial here ; [How to add games to gameshell](https://forum.clockworkpi.com/t/how-to-add-games-to-gameshell/623)

i hope it will help you , ask again here the community will help you .

Best regards Lenux 🙂

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**Author:** ![Neophyte](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.clockworkpi.com/neophyte/32/718_2.png) [@Neophyte](https://forum.clockworkpi.com/u/Neophyte)\
**Post date:** [August 1, 2018, 6:59am UTC](https://forum.clockworkpi.com/t/hi-everyone-this-is-a-help-request/1093/3 "2018-08-01T06:59:05Z")

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😀Thanks a lot Lenux you’re great!