# How can i cancel my order "uconsole" **URL:** \ **Category:** Uncategorized\ **Created:** [February 21, 2025, 4:42pm UTC](https://forum.clockworkpi.com/t/how-can-i-cancel-my-order-uconsole/15785 "2025-02-21T16:42:30Z")\ **Posts on this page:** 1\ **Showing post:** 2
**Author:** ![adcockm](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.clockworkpi.com/adcockm/32/1664_2.png) [@adcockm](https://forum.clockworkpi.com/u/adcockm)\ **Post date:** [February 21, 2025, 7:01pm UTC](https://forum.clockworkpi.com/t/how-can-i-cancel-my-order-uconsole/15785/2 "2025-02-21T19:01:54Z")
Did you email [alex@clockworkpi.com](mailto:alex@clockworkpi.com) as mentioned in the shipping thread? > [@Update: uConsole shipping related](https://forum.clockworkpi.com/t/update-uconsole-shipping-related/9774): > > UPDATE 27/5/2024 Hi guys, A new batch is under production now. This batch will be focusing on CM4 Black versions which are the most delayed versions, due to the long waiting lists. UPDATE 24/5/2024 Hi guys, Sorry for the long wait on the update. We’be been focusing on the production, which has been an all-hands-on-deck situation. A new batch of 480 pieces has been packed, now waiting for the shipping agency to collect. This batch took bit longer than we expected, because firstly, at th… Presumably someone also checks and answers email sent to [help@clockworkpi.com](mailto:help@clockworkpi.com) but I haven’t seen that address mentioned in a very long time on the forums. Chinese New Year holidays went on for much of January and February, but they should be over now. And Alex usually responds quickly to email. --- _[View the full topic](https://forum.clockworkpi.com/t/how-can-i-cancel-my-order-uconsole/15785)._