# Made an Order and No Order Confirmation

**URL:** <https://forum.clockworkpi.com/t/made-an-order-and-no-order-confirmation/12636>\
**Category:** Sales issues\
**Created:** [March 7, 2024, 12:43pm UTC](https://forum.clockworkpi.com/t/made-an-order-and-no-order-confirmation/12636 "2024-03-07T12:43:22Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![li-jah](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.clockworkpi.com/li-jah/32/9130_2.png) [@li-jah](https://forum.clockworkpi.com/u/li-jah)\
**Post date:** [March 7, 2024, 12:43pm UTC](https://forum.clockworkpi.com/t/made-an-order-and-no-order-confirmation/12636/1 "2024-03-07T12:43:22Z")

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Made an order yesterday . I got a confirmation from paypal but did not get any confirmation from clockwisepi , sent some emails no reply yet till now , could there be any issue because i dont even know my order #

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**Author:** ![al33n51](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.clockworkpi.com/al33n51/32/13520_2.png) [@al33n51](https://forum.clockworkpi.com/u/al33n51)\
**Post date:** [August 11, 2025, 4:56am UTC](https://forum.clockworkpi.com/t/made-an-order-and-no-order-confirmation/12636/2 "2025-08-11T04:56:25Z")

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I also bought a device and didn’t get an order number. around the time of march I think the company is no longer operating, due to tariffs.

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**Author:** ![white-round-square](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.clockworkpi.com/white-round-square/32/10385_2.png) [@white-round-square](https://forum.clockworkpi.com/u/white-round-square)\
**Post date:** [August 11, 2025, 8:05am UTC](https://forum.clockworkpi.com/t/made-an-order-and-no-order-confirmation/12636/3 "2025-08-11T08:05:50Z")

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write email to [alex@clockworkpi.com](mailto:alex@clockworkpi.com) and/or [help@clockworkpi.com](mailto:help@clockworkpi.com)