# My Order? now what? no response!

**URL:** <https://forum.clockworkpi.com/t/my-order-now-what-no-response/22212>\
**Category:** uConsole\
**Created:** [April 28, 2026, 1:36am UTC](https://forum.clockworkpi.com/t/my-order-now-what-no-response/22212 "2026-04-28T01:36:50Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![bchui](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.clockworkpi.com/bchui/32/15248_2.png) [@bchui](https://forum.clockworkpi.com/u/bchui)\
**Post date:** [April 28, 2026, 1:36am UTC](https://forum.clockworkpi.com/t/my-order-now-what-no-response/22212/1 "2026-04-28T01:36:50Z")

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I ordered the uConsole Kit RPI-CM4 Lite back in early January. I tried reaching out to [biz@clockworkpi.com](mailto:biz@clockworkpi.com) to cancel the order, but zero response. Not the experience I expected and hoped for.

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**Author:** ![Sun](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.clockworkpi.com/sun/32/16405_2.png) [@Sun](https://forum.clockworkpi.com/u/Sun)\
**Post date:** [April 28, 2026, 2:36am UTC](https://forum.clockworkpi.com/t/my-order-now-what-no-response/22212/2 "2026-04-28T02:36:37Z")

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You can consider sending an email to [alex@clockworkpi.com](mailto:alex@clockworkpi.com). He is very responsive and helpful.

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**Author:** ![barry99705](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.clockworkpi.com/barry99705/32/6771_2.png) [@barry99705](https://forum.clockworkpi.com/u/barry99705)\
**Post date:** [April 28, 2026, 3:32pm UTC](https://forum.clockworkpi.com/t/my-order-now-what-no-response/22212/3 "2026-04-28T15:32:37Z")

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It’s only been 4 months, the average wait time to receive it is like 6 or so.