# New Device Lightkey will not register **URL:** \ **Category:** GameShell\ **Tags:** hardware, lightkey\ **Created:** [January 15, 2020, 4:53pm UTC](https://forum.clockworkpi.com/t/new-device-lightkey-will-not-register/5161 "2020-01-15T16:53:47Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![Enqueued](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.clockworkpi.com/enqueued/32/3657_2.png) [@Enqueued](https://forum.clockworkpi.com/u/Enqueued)\ **Post date:** [January 15, 2020, 4:53pm UTC](https://forum.clockworkpi.com/t/new-device-lightkey-will-not-register/5161/1 "2020-01-15T16:53:47Z")
I just received my Gameshell D.E.O.T Version and the lightkey module will not respond. I have been very careful during my setup but it will not register with the showkey command. Do I need to order another module? Is there a way I can get it replaced? Also the decals on the outside of the D.E.O.T are kind of hit and miss… ---
**Author:** ![javelinface](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.clockworkpi.com/javelinface/32/3079_2.png) [@javelinface](https://forum.clockworkpi.com/u/javelinface)\ **Post date:** [January 15, 2020, 4:57pm UTC](https://forum.clockworkpi.com/t/new-device-lightkey-will-not-register/5161/2 "2020-01-15T16:57:52Z")
Hello there! Welcome to the forums. There was a thread exactly like this 3 days ago. Have a look at the solutions there. It’s something that comes up a lot, and is fairly easy to resolve. > [@Lightkey not recognised, not lighting up](https://forum.clockworkpi.com/t/lightkey-not-recognised-not-lighting-up/5135): > > Hi everyone. Got a gameshell as a gift for Christmas and I thoroughly enjoyed putting it together. Got some games on there and have already been playing flawlessly. I then realized I wanted to play w extra buttons and I installed the light key expansion. I was having issues binding the keys and then I realized that the keys weren’t even lighting up when I pressed, which I gathered from videos and forum posts is what they’re supposed to do. Is there anything I can do to test if the hardware its… I’m curious to see what you mean re: hit and miss decals. Is this just with regards to taste, or quality? I just received my DEOT gameshell this morning, and the quality seems to be on par with the standard one. ---
**Author:** ![Enqueued](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.clockworkpi.com/enqueued/32/3657_2.png) [@Enqueued](https://forum.clockworkpi.com/u/Enqueued)\ **Post date:** [January 15, 2020, 5:44pm UTC](https://forum.clockworkpi.com/t/new-device-lightkey-will-not-register/5161/3 "2020-01-15T17:44:28Z")
Oh my goodness I feel stupid. Thanks for the linked info! I was shocked that I actually saw a bent pin! I checked it prior to posting and I didnt notice the pin was bent all the way next to the wall of the port. Thank you, after straightening the pin all is well. I assumed it was the cable lol. To the gameshell for the DEOT version, it seems that some of the decals didnt come out quite as clear. Its no big deal but it seems that some are blurry and the decal with the clockwork logo is askew and has the other color seeping over the text so it makes it rather hard to read the clockwork logo. ---
**Author:** ![javelinface](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.clockworkpi.com/javelinface/32/3079_2.png) [@javelinface](https://forum.clockworkpi.com/u/javelinface)\ **Post date:** [January 15, 2020, 6:09pm UTC](https://forum.clockworkpi.com/t/new-device-lightkey-will-not-register/5161/4 "2020-01-15T18:09:48Z")
Glad you got your pin straightened out! It is one of the most difficult things to install’ Ugh that sucks re: the decals. I guess you could try your luck, emailing [help@clockworkpi.com](mailto:help@clockworkpi.com). Either that, or just wipe away the decals with a bit of acetone.