# Not received my U-console

**URL:** <https://forum.clockworkpi.com/t/not-received-my-u-console/20193>\
**Category:** uConsole\
**Created:** [October 23, 2025, 9:32pm UTC](https://forum.clockworkpi.com/t/not-received-my-u-console/20193 "2025-10-23T21:32:21Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![white-round-square](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.clockworkpi.com/white-round-square/32/10385_2.png) [@white-round-square](https://forum.clockworkpi.com/u/white-round-square)\
**Post date:** [October 23, 2025, 9:35pm UTC](https://forum.clockworkpi.com/t/not-received-my-u-console/20193/2 "2025-10-23T21:35:11Z")

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send email to:  
[alex@clockworkpi.com](mailto:alex@clockworkpi.com)  
[help@clockworkpi.com](mailto:help@clockworkpi.com)

do you have compute module inside of order? you may ask refund rpi4 and it should improve delivery. and you will source cm4/cm5 locally.

you are not alone, but they should send your unit eventually:

> [@Highest order number that received the shipment notice](https://forum.clockworkpi.com/t/highest-order-number-that-received-the-shipment-notice/10478):
>
> bangbang If you want to chat about shipments and or talk about predictions follow to the ClockworkPi Discord server [ClockworkPi Official (GameShell/DevTerm)](https://discord.gg/ZVJQsYYZ) bangbang I LOST THE GOOGLE FORMS SEE BELOW THE LINK I WAS ABLE TO RECOVER WITH LAST RESPONSES Batches in July/August/September seems to be around 200 units. October there were no batches November’s batch (the 4th) was focused in CM4’s units, it was bigger than the previous batches. My order # 2167X. CM4, no 4G and no Core. …

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