# Problems in the image with HDMI

**URL:** <https://forum.clockworkpi.com/t/problems-in-the-image-with-hdmi/3375>\
**Category:** Customer Services\
**Created:** [April 10, 2019, 4:35pm UTC](https://forum.clockworkpi.com/t/problems-in-the-image-with-hdmi/3375 "2019-04-10T16:35:07Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![jlbp87](https://avatars.discourse-cdn.com/v4/letter/j/34f0e0/32.png) [@jlbp87](https://forum.clockworkpi.com/u/jlbp87)\
**Post date:** [April 10, 2019, 4:35pm UTC](https://forum.clockworkpi.com/t/problems-in-the-image-with-hdmi/3375/1 "2019-04-10T16:35:07Z")

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Hello partners.  
I’m having problems playing with the GameShell through HDMI.  
When I connect the GS to the monitor and I am in the main menu, the menu moves smoothly, without any type of delay.  
It is not the same when I put a game through RetroArch, where the games are noticed as with small jumps in the image and makes the movement is not totally fluid.  
With Cave Story I also notice those little jumps.  
Any ideas to solve the problem? Thank you!

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**Author:** ![duckyvirus](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.clockworkpi.com/duckyvirus/32/6280_2.png) [@duckyvirus](https://forum.clockworkpi.com/u/duckyvirus)\
**Post date:** [April 10, 2019, 5:53pm UTC](https://forum.clockworkpi.com/t/problems-in-the-image-with-hdmi/3375/2 "2019-04-10T17:53:12Z")

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I can’t even get that. mine is sketchy and must be held in a very specific position to work properly. I thought it was the cable, but I replaced it with a new one and it still does it. it’s sort of annoying but considering that when i have used it with the HDMI I’m also using a keyboard/mouse its not a use breaking thing.

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**Author:** ![Godzil](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.clockworkpi.com/godzil/32/60_2.png) [@Godzil](https://forum.clockworkpi.com/u/Godzil)\
**Post date:** [April 11, 2019, 10:41am UTC](https://forum.clockworkpi.com/t/problems-in-the-image-with-hdmi/3375/3 "2019-04-11T10:41:09Z")

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Contact the Customer services, your HDMI connector could be badly soldered or broken

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**Author:** ![duckyvirus](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.clockworkpi.com/duckyvirus/32/6280_2.png) [@duckyvirus](https://forum.clockworkpi.com/u/duckyvirus)\
**Post date:** [April 11, 2019, 6:01pm UTC](https://forum.clockworkpi.com/t/problems-in-the-image-with-hdmi/3375/4 "2019-04-11T18:01:40Z")

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I did. thank you Godzil

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**Author:** ![jlbp87](https://avatars.discourse-cdn.com/v4/letter/j/34f0e0/32.png) [@jlbp87](https://forum.clockworkpi.com/u/jlbp87)\
**Post date:** [April 11, 2019, 6:37pm UTC](https://forum.clockworkpi.com/t/problems-in-the-image-with-hdmi/3375/5 "2019-04-11T18:37:14Z")

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Do you all work RetroArch smoothly through HDMI? 🤔

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**Author:** ![duckyvirus](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.clockworkpi.com/duckyvirus/32/6280_2.png) [@duckyvirus](https://forum.clockworkpi.com/u/duckyvirus)\
**Post date:** [April 18, 2019, 5:51pm UTC](https://forum.clockworkpi.com/t/problems-in-the-image-with-hdmi/3375/6 "2019-04-18T17:51:45Z")

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turned out to be the cable I bought from Amazon for my HDMI problem

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<div class="post-metadata">

**Author:** ![jlbp87](https://avatars.discourse-cdn.com/v4/letter/j/34f0e0/32.png) [@jlbp87](https://forum.clockworkpi.com/u/jlbp87)\
**Post date:** [April 18, 2019, 6:43pm UTC](https://forum.clockworkpi.com/t/problems-in-the-image-with-hdmi/3375/7 "2019-04-18T18:43:26Z")

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My “problem” is that in the main menu of the GameShell, the movement is totally fluid. However, the same thing does not happen while I use RetroArch … and unfortunately nobody has been able to give me the solution.  
I remember that I use version 0.2 … I do not know if version 0.3 will be the same, but unfortunately for me, version 0.3 presents many problems to use it.