If you want to speak about frustration about not getting (yet) the gameshell, I would recommend to see WHO created that topic at first…
And the comparison with the Droid-Go and the Gameshell is incorrect. The droidgos are sent individually, so there a way less chance of inspection like for Gameshell palette that has been stopped.
I still say that the packaging of Clockwork should comply with the regulation, the battery was properly packaged (for a battery NOT installed in a device) with proper padding around and as far as I can say, the had also compliance certification for the battery.
I think that NL Custom just had their “quota” of thing to block, we were just unlucky.
UPS Document on how to ship battery:
When shipping almost any battery, you must protect all terminals against short circuits that can result in fires. Protect terminals by completely covering them with an insulating, non-conductive material (e.g., using electrical tape or enclosing each battery separately in a plastic bag), or packing each battery in fully enclosed inner packaging to ensure exposed terminals are protected.
• Package the batteries to keep them from being crushed or damaged, and to keep them from shifting during handling.
• Always keep metal objects or other materials that can short circuit battery terminals away from the batteries (e.g., using a separate inner box for the batteries).
Look at the packaging, it comply with ALL of theses points.
The only thing I can see which would be missing is the “CAUTION” sticker that have to be put on the parcel. I don’t know if it was there, and if it is missing that is the shipping company fault, not Clockwork.
@yong / @hal haven’t answered on that point, but I don’t know if they knows about it.
Another document from DHL here (UN3481 - PI966):
My only “fear” is only about the label which could be missing.