# Uconsole not starting with 4g module **URL:** \ **Category:** uConsole\ **Tags:** hardware\ **Created:** [September 29, 2023, 4:00am UTC](https://forum.clockworkpi.com/t/uconsole-not-starting-with-4g-module/11100 "2023-09-29T04:00:26Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![Dzaczek](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.clockworkpi.com/dzaczek/32/8118_2.png) [@Dzaczek](https://forum.clockworkpi.com/u/Dzaczek)\ **Post date:** [September 29, 2023, 4:00am UTC](https://forum.clockworkpi.com/t/uconsole-not-starting-with-4g-module/11100/1 "2023-09-29T04:00:26Z")
Hi Yesterday I received Uconsole and fast assembled. I’ve encountered an issue with my device that I’m hoping someone might have experience with or can offer some guidance. When I attempt to start my device with the GSM module attached, it fails to start – there’s no LED indication and the power usage briefly jumps to 3 watts for only half a second. However, when I remove the GSM module, the device starts up without any problems. Has anyone else experienced a similar issue? If so, do you have any recommendations or potential solutions on what could be causing this and how to resolve it? Your insights would be greatly appreciated. Thank you for taking the time to read this and for any advice you might offer. ---
**Author:** ![mattopia](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.clockworkpi.com/mattopia/32/8105_2.png) [@mattopia](https://forum.clockworkpi.com/u/mattopia)\ **Post date:** [September 29, 2023, 1:27pm UTC](https://forum.clockworkpi.com/t/uconsole-not-starting-with-4g-module/11100/2 "2023-09-29T13:27:18Z")
Yep. seems to be an issue… mine is doing the same, and others in the forum have reported similar. > [@My new uConsole won't power on](https://forum.clockworkpi.com/t/my-new-uconsole-wont-power-on/11071/2): > > Nothing looks out of place from what I can see (other than those super sketchy 18650s\*). Your Pi is in the right orientation, battery board connectors look good, and you already tried 100% of the most common troubleshooting steps. Best thing I can recommend is to check your voltages on the Pi with a multimeter if you can to see if it is getting any power when you try to power it on. Otherwise try flashing the OS to your known working flash card again using a different tool (Balena Etcher, Rufus… ---
**Author:** ![OrangeTide](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.clockworkpi.com/orangetide/32/5277_2.png) [@OrangeTide](https://forum.clockworkpi.com/u/OrangeTide)\ **Post date:** [September 29, 2023, 3:35pm UTC](https://forum.clockworkpi.com/t/uconsole-not-starting-with-4g-module/11100/3 "2023-09-29T15:35:53Z")
I have the same issue with one of my 4G modules. I tried different power supplies and some known good batteries. I have another one that works fine (I bought two uConsoles: RISC-V and CM4) ---
**Author:** ![Dzaczek](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.clockworkpi.com/dzaczek/32/8118_2.png) [@Dzaczek](https://forum.clockworkpi.com/u/Dzaczek)\ **Post date:** [September 30, 2023, 12:15pm UTC](https://forum.clockworkpi.com/t/uconsole-not-starting-with-4g-module/11100/4 "2023-09-30T12:15:14Z")
Heave you tried return broken module ? ---
**Author:** ![Dzaczek](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.clockworkpi.com/dzaczek/32/8118_2.png) [@Dzaczek](https://forum.clockworkpi.com/u/Dzaczek)\ **Post date:** [October 8, 2023, 5:26pm UTC](https://forum.clockworkpi.com/t/uconsole-not-starting-with-4g-module/11100/5 "2023-10-08T17:26:26Z")
After one email they promised to sent new parts ---
**Author:** ![scyto](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.clockworkpi.com/scyto/32/8200_2.png) [@scyto](https://forum.clockworkpi.com/u/scyto)\ **Post date:** [October 10, 2023, 11:08pm UTC](https://forum.clockworkpi.com/t/uconsole-not-starting-with-4g-module/11100/6 "2023-10-10T23:08:35Z")
hate to ask, but did you peel off the orange protective tape on all pins of the 4G module? this doesn’t seem to be documented in the assembly instructions… ---
**Author:** ![Dzaczek](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.clockworkpi.com/dzaczek/32/8118_2.png) [@Dzaczek](https://forum.clockworkpi.com/u/Dzaczek)\ **Post date:** [October 12, 2023, 2:53pm UTC](https://forum.clockworkpi.com/t/uconsole-not-starting-with-4g-module/11100/7 "2023-10-12T14:53:42Z")
yes i removed don’t worry, is true it was missed in documentation 🙂 ---
**Author:** ![scyto](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.clockworkpi.com/scyto/32/8200_2.png) [@scyto](https://forum.clockworkpi.com/u/scyto)\ **Post date:** [October 13, 2023, 4:30am UTC](https://forum.clockworkpi.com/t/uconsole-not-starting-with-4g-module/11100/8 "2023-10-13T04:30:57Z")
🙂 are they sending you a new module? ---
**Author:** ![Dzaczek](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.clockworkpi.com/dzaczek/32/8118_2.png) [@Dzaczek](https://forum.clockworkpi.com/u/Dzaczek)\ **Post date:** [October 13, 2023, 6:38am UTC](https://forum.clockworkpi.com/t/uconsole-not-starting-with-4g-module/11100/9 "2023-10-13T06:38:40Z")
Yes i got tracking code support looks pretty Well 🙂