# Uconsole suddenly turns off **URL:** \ **Category:** uConsole\ **Created:** [September 4, 2025, 11:24am UTC](https://forum.clockworkpi.com/t/uconsole-suddenly-turns-off/19557 "2025-09-04T11:24:37Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![Lucasch](https://avatars.discourse-cdn.com/v4/letter/l/47e85d/32.png) [@Lucasch](https://forum.clockworkpi.com/u/Lucasch)\ **Post date:** [September 4, 2025, 11:24am UTC](https://forum.clockworkpi.com/t/uconsole-suddenly-turns-off/19557/1 "2025-09-04T11:24:37Z")
```auto Uconsole suddenly shuts down, screen goes black. Simply remove the battery and reinsert it to restart it. I dont known how to fix it. ``` ---
**Author:** ![Rex](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.clockworkpi.com/rex/32/16852_2.png) [@Rex](https://forum.clockworkpi.com/u/Rex)\ **Post date:** [September 4, 2025, 11:34am UTC](https://forum.clockworkpi.com/t/uconsole-suddenly-turns-off/19557/2 "2025-09-04T11:34:52Z")
Are you using the CM4 or 5? What are you doing when the shutdown occurs? Does it just happens on batteries or with mains power too? Is your battery board fully seated? Can you post a pic of the inside of your device? ---
**Author:** ![white-round-square](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.clockworkpi.com/white-round-square/32/10385_2.png) [@white-round-square](https://forum.clockworkpi.com/u/white-round-square)\ **Post date:** [September 4, 2025, 11:43am UTC](https://forum.clockworkpi.com/t/uconsole-suddenly-turns-off/19557/3 "2025-09-04T11:43:18Z")
> [@Bookworm 6.12.y for the uConsole and DevTerm](https://forum.clockworkpi.com/t/bookworm-6-12-y-for-the-uconsole-and-devterm/15847/362): > > That will cause problems, they need to be inserted. With the battery tray at a 45° angle insert the battery tray from the front of the main boards connector not from the top, then lay flat. It should look like the top picture not the bottom one. ---
**Author:** ![Lucasch](https://avatars.discourse-cdn.com/v4/letter/l/47e85d/32.png) [@Lucasch](https://forum.clockworkpi.com/u/Lucasch)\ **Post date:** [September 5, 2025, 7:11am UTC](https://forum.clockworkpi.com/t/uconsole-suddenly-turns-off/19557/4 "2025-09-05T07:11:33Z")
> [@Rex](#): > > Are you using the CM4 or 5? What are you doing when the shutdown occurs? Does it just happens on batteries or with mains power too? Is your battery board fully seated? Can you post a pic of the inside of your device? I’m using cm5. When the shutdown occurs I replace the same battery (Just remove it and place again). When the shutdown occurs, a screen isnt totally black but I see light backlight. ---
**Author:** ![white-round-square](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.clockworkpi.com/white-round-square/32/10385_2.png) [@white-round-square](https://forum.clockworkpi.com/u/white-round-square)\ **Post date:** [September 5, 2025, 8:08am UTC](https://forum.clockworkpi.com/t/uconsole-suddenly-turns-off/19557/5 "2025-09-05T08:08:13Z")
> [@Lucasch](#): > > I’m using cm5. When the shutdown occurs do you have below 50% charge at this moment? what batteries do you have? can you please send photos of labels on them? ---
**Author:** ![Rex](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.clockworkpi.com/rex/32/16852_2.png) [@Rex](https://forum.clockworkpi.com/u/Rex)\ **Post date:** [September 5, 2025, 10:05am UTC](https://forum.clockworkpi.com/t/uconsole-suddenly-turns-off/19557/6 "2025-09-05T10:05:53Z")
Battery? Single? Let us know what batteries you have and a picture of the inside of your uConsole too? ---
**Author:** ![Zach](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.clockworkpi.com/zach/32/14317_2.png) [@Zach](https://forum.clockworkpi.com/u/Zach)\ **Post date:** [October 11, 2025, 3:50pm UTC](https://forum.clockworkpi.com/t/uconsole-suddenly-turns-off/19557/7 "2025-10-11T15:50:38Z")
I have the same issue, two batteries, I originally thought maybe the no-name batteries I bought had a voltage drop at some point that was too much for the cm5 so I bought some Samsung 30q, but same thing. I noticed it only happens when the battery indicator is around 70-80%. Never when fully charged or plugged in. Edit: my battery tray looks like the bottom picture, so must be that. ---
**Author:** ![Rex](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.clockworkpi.com/rex/32/16852_2.png) [@Rex](https://forum.clockworkpi.com/u/Rex)\ **Post date:** [October 11, 2025, 4:15pm UTC](https://forum.clockworkpi.com/t/uconsole-suddenly-turns-off/19557/8 "2025-10-11T16:15:03Z")
Fix the battery tray and let us know if that fixed it. ---
**Author:** ![Zach](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.clockworkpi.com/zach/32/14317_2.png) [@Zach](https://forum.clockworkpi.com/u/Zach)\ **Post date:** [October 13, 2025, 12:54am UTC](https://forum.clockworkpi.com/t/uconsole-suddenly-turns-off/19557/9 "2025-10-13T00:54:34Z")
So far so good. Also, thanks for the cm5 image @Rex ! ---
**Author:** ![Rex](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.clockworkpi.com/rex/32/16852_2.png) [@Rex](https://forum.clockworkpi.com/u/Rex)\ **Post date:** [October 13, 2025, 12:59am UTC](https://forum.clockworkpi.com/t/uconsole-suddenly-turns-off/19557/10 "2025-10-13T00:59:09Z")
My pleasure! Feel free to reach out anytime.