# UConsole won’t turn on

**URL:** <https://forum.clockworkpi.com/t/uconsole-won-t-turn-on/10448>\
**Category:** uConsole\
**Created:** [July 17, 2023, 9:33am UTC](https://forum.clockworkpi.com/t/uconsole-won-t-turn-on/10448 "2023-07-17T09:33:10Z")\
**Posts on this page:** 12\
**Page:** 1

<div class="post-metadata">

**Author:** ![andrewlb](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.clockworkpi.com/andrewlb/32/7532_2.png) [@andrewlb](https://forum.clockworkpi.com/u/andrewlb)\
**Post date:** [July 17, 2023, 9:33am UTC](https://forum.clockworkpi.com/t/uconsole-won-t-turn-on/10448/1 "2023-07-17T09:33:10Z")

</div>

Assembled without issue. Just reflashed new firmware and tested the card. I don’t have a spare CM4 to test with, unfortunately. Batteries are tested and full charge. I just re-seated the CM4 adapter as a precaution but was fine.

Basically will not turn on at all: I see no signs of life, no lights, nothing.

Do you see any problems?

Edit: **If I remove the 4G module entirely it will turn on**. I’m guessing that module is a dud.

 ![image](https://canada1.discourse-cdn.com/flex029/uploads/clockworkpi/original/2X/9/968252495084a5d032d50d3556742954ffbccaee.jpeg)

---

<div class="post-metadata">

**Author:** ![Godzil](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.clockworkpi.com/godzil/32/60_2.png) [@Godzil](https://forum.clockworkpi.com/u/Godzil)\
**Post date:** [July 17, 2023, 6:38pm UTC](https://forum.clockworkpi.com/t/uconsole-won-t-turn-on/10448/2 "2023-07-17T18:38:30Z")

</div>

Stupid question, but are you sure about the battery polarity? Hard to tell from your photo.

Also make sure that the connector for the battery is properly clipped, on the DevTerm it needed a bit of force for me to get it in fully.  
From your photo they seems to not be inserted…

---

<div class="post-metadata">

**Author:** ![andrewlb](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.clockworkpi.com/andrewlb/32/7532_2.png) [@andrewlb](https://forum.clockworkpi.com/u/andrewlb)\
**Post date:** [July 17, 2023, 6:40pm UTC](https://forum.clockworkpi.com/t/uconsole-won-t-turn-on/10448/3 "2023-07-17T18:40:56Z")

</div>

Hi, thank you for the quick reply. I edited the post with the most recent. I got it to turn on if I disconnect the 4G module entirely. Guessing something is wrong with that board for me, and will get in touch about warranty.

---

<div class="post-metadata">

**Author:** ![Petrakis](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.clockworkpi.com/petrakis/32/256_2.png) [@Petrakis](https://forum.clockworkpi.com/u/Petrakis)\
**Post date:** [July 17, 2023, 6:41pm UTC](https://forum.clockworkpi.com/t/uconsole-won-t-turn-on/10448/4 "2023-07-17T18:41:59Z")

</div>

Could it be that it contributes to power draw? Try with the power cable connected

---

<div class="post-metadata">

**Author:** ![andrewlb](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.clockworkpi.com/andrewlb/32/7532_2.png) [@andrewlb](https://forum.clockworkpi.com/u/andrewlb)\
**Post date:** [July 17, 2023, 6:43pm UTC](https://forum.clockworkpi.com/t/uconsole-won-t-turn-on/10448/5 "2023-07-17T18:43:19Z")

</div>

I’ve tried with a power cable unfortunately. I have a multimeter if you could point me to the right spots to test though.

---

<div class="post-metadata">

**Author:** ![Petrakis](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.clockworkpi.com/petrakis/32/256_2.png) [@Petrakis](https://forum.clockworkpi.com/u/Petrakis)\
**Post date:** [July 17, 2023, 6:44pm UTC](https://forum.clockworkpi.com/t/uconsole-won-t-turn-on/10448/6 "2023-07-17T18:44:46Z")

</div>

Unfortunately I haven´t received the uConsole yet to be able to provide test spots, better contact @AlexDuan in this case.

---

<div class="post-metadata">

**Author:** ![CRIPPNIPP](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.clockworkpi.com/crippnipp/32/7722_2.png) [@CRIPPNIPP](https://forum.clockworkpi.com/u/CRIPPNIPP)\
**Post date:** [July 18, 2023, 1:16am UTC](https://forum.clockworkpi.com/t/uconsole-won-t-turn-on/10448/7 "2023-07-18T01:16:44Z")

</div>

![Screenshot 2023-07-17 at 6.14.25 PM](https://canada1.discourse-cdn.com/flex029/uploads/clockworkpi/original/2X/1/1832a6602e4f12113e231f27d7ba3a657b1dd66d.png)

---

<div class="post-metadata">

**Author:** ![0c0](https://avatars.discourse-cdn.com/v4/letter/0/41988e/32.png) [@0c0](https://forum.clockworkpi.com/u/0c0)\
**Post date:** [July 18, 2023, 3:05pm UTC](https://forum.clockworkpi.com/t/uconsole-won-t-turn-on/10448/8 "2023-07-18T15:05:07Z")

</div>

Same problem here but removing 4g module didn’t help…need a micro hdmi extension to test video output

---

<div class="post-metadata">

**Author:** ![andrewlb](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.clockworkpi.com/andrewlb/32/7532_2.png) [@andrewlb](https://forum.clockworkpi.com/u/andrewlb)\
**Post date:** [July 18, 2023, 6:53pm UTC](https://forum.clockworkpi.com/t/uconsole-won-t-turn-on/10448/9 "2023-07-18T18:53:35Z")

</div>

Alex was quick to respond and is sending a replacement re the dud module.

if its not turning on, check battery and rpi adapter seating first. If you have a multimeter, check the battery voltage and polarity. Voltage should be around 4.2v. Also try usbc charging. Also check and reflash the SD card.

Hope it work!

---

<div class="post-metadata">

**Author:** ![0c0](https://avatars.discourse-cdn.com/v4/letter/0/41988e/32.png) [@0c0](https://forum.clockworkpi.com/u/0c0)\
**Post date:** [July 18, 2023, 7:29pm UTC](https://forum.clockworkpi.com/t/uconsole-won-t-turn-on/10448/10 "2023-07-18T19:29:02Z")

</div>

That was the SD card. Formatting with camera and then back to balenaEtcher and that’s fine now.

---

<div class="post-metadata">

**Author:** ![jutleys](https://avatars.discourse-cdn.com/v4/letter/j/779978/32.png) [@jutleys](https://forum.clockworkpi.com/u/jutleys)\
**Post date:** [July 19, 2023, 12:09pm UTC](https://forum.clockworkpi.com/t/uconsole-won-t-turn-on/10448/11 "2023-07-19T12:09:20Z")

</div>

Another thing the adapter has very thing tape on it make sure you remove it can be missed.

---

<div class="post-metadata">

**Author:** ![David\_E](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.clockworkpi.com/david_e/32/8798_2.png) [@David\_E](https://forum.clockworkpi.com/u/David_E)\
**Post date:** [November 30, 2023, 2:03pm UTC](https://forum.clockworkpi.com/t/uconsole-won-t-turn-on/10448/12 "2023-11-30T14:03:48Z")

</div>

Hi, I also just assembled uconsole 4G, when I pressed the power button, the screen flickered/flashed white, but went off again and never showed anything after that.

Tried with a known-working raspbian SD card from a desktop pi4, but same behavior, there was a flash/flicker on the screen, but no signs of life afterwards

I don’t have 4g sim card, is it required or is it optional?

Batteries are new, tried with usb c powered cable, same result.

Tried plugging micro hdmi but also nothing is ever displayed after a flash/flicker…

Any suggestions guys?
