# What did I do and how do I fix it? **URL:** \ **Category:** GameShell\ **Created:** [October 12, 2019, 8:58am UTC](https://forum.clockworkpi.com/t/what-did-i-do-and-how-do-i-fix-it/4715 "2019-10-12T08:58:15Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![Delaghetto08](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.clockworkpi.com/delaghetto08/32/3406_2.png) [@Delaghetto08](https://forum.clockworkpi.com/u/Delaghetto08)\ **Post date:** [October 12, 2019, 8:58am UTC](https://forum.clockworkpi.com/t/what-did-i-do-and-how-do-i-fix-it/4715/1 "2019-10-12T08:58:16Z")
Hey guys. I don’t know what I did but it’s stuck right here and I can’t do anything… and what’s up with this “you have new mail” message and how do I see said mail… ![1570870660754803548335264658372](https://canada1.discourse-cdn.com/flex029/uploads/clockworkpi/original/2X/0/0e46765569dd22b1ab5b9f514de516da6c3bf62a.jpeg) ---
**Author:** ![elefas](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.clockworkpi.com/elefas/32/859_2.png) [@elefas](https://forum.clockworkpi.com/u/elefas)\ **Post date:** [October 12, 2019, 9:41am UTC](https://forum.clockworkpi.com/t/what-did-i-do-and-how-do-i-fix-it/4715/2 "2019-10-12T09:41:24Z")
You probably messed something up in the file structure. The easiest way is to flash again your sd card with a fresh os image. ---
**Author:** ![guu](https://avatars.discourse-cdn.com/v4/letter/g/7ab992/32.png) [@guu](https://forum.clockworkpi.com/u/guu)\ **Post date:** [October 12, 2019, 11:36am UTC](https://forum.clockworkpi.com/t/what-did-i-do-and-how-do-i-fix-it/4715/3 "2019-10-12T11:36:11Z")
> [@What happened to my Retroarch? Pls help](https://forum.clockworkpi.com/t/what-happened-to-my-retroarch-pls-help/4652/17): > > you are on windows ,right ? > > pull out the sd card from gameshell, then insert it into PC, but **DON’T FORMAT IT** , windows will notice you that > the card can not be recognize blah blah blah , just ignore, > > the use > > [balenaEtcher - Flash OS images to SD cards & USB drives](https://www.balena.io/etcher/) > > to flash the downloaded img file into the sd card > > windows will assign the sd-card a new Disk character , like **D:** or else, just check it in the My Computer and remember it > **be careful** > > in etcher, select the downloaded img file as source, and select the new Disk character as target drive > > NEVER choose the **C:** ,it’s you windows system disk. > > then flash it > > after finished, pull out the sdcard from PC ,re-insert it into GameShell, then boot up GameShell > All done. > > the whole process is just a `Restore factory settings` > > good luck > **[MEGA](https://mega.nz/#!NJVRCCYK!KjSsNSJb_higD-M26xYxq_wHgjWBkyae32AWkC-cw2E)** > > MEGA provides free cloud storage with convenient and powerful always-on privacy. Claim your free 20GB now ---
**Author:** ![javelinface](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.clockworkpi.com/javelinface/32/3079_2.png) [@javelinface](https://forum.clockworkpi.com/u/javelinface)\ **Post date:** [October 12, 2019, 8:45pm UTC](https://forum.clockworkpi.com/t/what-did-i-do-and-how-do-i-fix-it/4715/4 "2019-10-12T20:45:20Z")
Mail is just the way Linux tells you that it has reported an error, and made a log file that it stores in the “mail” folder. It’s not anything to do with email or anything. Unless you know how to diagnose it, you can probably ignore it. Here’s a reference describing it. > If in future you ever get the same dialogue, and it’s annoying you, you can remove it with these instructions. That said, it could be useful to read the mail, to find out exactly what’s causing problems. There’s instructions showing you how to do that below as well. > [@GameShell OS image files (v0.3-0.4)](https://forum.clockworkpi.com/t/gameshell-os-image-files-v0-4-latest/355/127): > > Re: removing mail, SSH into your Gameshell: cd '/var/mail' rm cpi If it gives a permission error, sudo rm cpi Consider reading the mail though. From command line, type; mail Then type the number of the corresponding mail message. Out of interest, was there any reason you decided to update to Debian 10? And were you updating it from 0.3 or 0.4 As @elagost mentioned, if things are running fine, there’s no reason to update it. And it probably is booting up slower, with more added features. …