# Where to get more information about my order?
**URL:** https://forum.clockworkpi.com/t/where-to-get-more-information-about-my-order/19997
**Category:** Customer Services
**Created:** [October 7, 2025, 2:27pm UTC](https://forum.clockworkpi.com/t/where-to-get-more-information-about-my-order/19997 "2025-10-07T14:27:10Z")
**Posts on this page:** 3
**Page:** 1
### Author:  [@ASoldo](https://forum.clockworkpi.com/u/ASoldo)
#### Post date: [October 7, 2025, 2:27pm UTC](https://forum.clockworkpi.com/t/where-to-get-more-information-about-my-order/19997/1 "2025-10-07T14:27:10Z")
Hi, I’m waiting for my order:
We’ve received your order.
We’ll let you know when your items have been shipped.
…
Need Assistance? Contact us.
We’ll do everything we can to make sure you have a great experience with us.
Email us: [biz@clockworkpi.com](mailto:biz@clockworkpi.com)
This email was sent by [ClockworkPi.com](http://ClockworkPi.com)
> **[ClockworkPi | Open Source Hardware](https://www.clockworkpi.com/)**
>
> ClockworkPi - Creators of PicoCalc uConsole DevTerm and GameShell, Open Source Portable Hardware for Every Dev.
But where can I see status of my order? I have sent email on [biz@clockworkpi.com](mailto:biz@clockworkpi.com) but no responses. How do I know what is going on with my order?
Thank you!
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### Author:  [@white-round-square](https://forum.clockworkpi.com/u/white-round-square)
#### Post date: [October 7, 2025, 3:41pm UTC](https://forum.clockworkpi.com/t/where-to-get-more-information-about-my-order/19997/2 "2025-10-07T15:41:46Z")
[alex@clockworkpi.com](mailto:alex@clockworkpi.com)
[help@clockworkpi.com](mailto:help@clockworkpi.com)
> [@Highest order number that received the shipment notice](https://forum.clockworkpi.com/t/highest-order-number-that-received-the-shipment-notice/10478/864):
>
> The uconsole page, as far as I know, has always stated the estimation is 90 business days, which is about 4.2 to 4.5 months depending on how many public holidays fall in that period. Either way this estimation seems to be correct only for the base versions. They should update it or add a different one for the lte and core versions.
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### Author:  [@ASoldo](https://forum.clockworkpi.com/u/ASoldo)
#### Post date: [October 8, 2025, 9:13am UTC](https://forum.clockworkpi.com/t/where-to-get-more-information-about-my-order/19997/3 "2025-10-08T09:13:37Z")
Thank you for your response, I’ve contacted Alex and got my info.