# You send it to the wrong post code

**URL:** <https://forum.clockworkpi.com/t/you-send-it-to-the-wrong-post-code/2800>\
**Category:** GameShell\
**Created:** [February 11, 2019, 1:28pm UTC](https://forum.clockworkpi.com/t/you-send-it-to-the-wrong-post-code/2800 "2019-02-11T13:28:25Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![atomsk](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.clockworkpi.com/atomsk/32/2122_2.png) [@atomsk](https://forum.clockworkpi.com/u/atomsk)\
**Post date:** [February 11, 2019, 1:28pm UTC](https://forum.clockworkpi.com/t/you-send-it-to-the-wrong-post-code/2800/1 "2019-02-11T13:28:25Z")

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I paid DHL almost 120$ (shipping&customs) for this. Yet they (or you) sent it to the wrong post code. As I said to another post i’ve made stay away from DHL. I have also sent you an email in order to return my order , noone replied. This is a shitty customer experience from my end. I overpaid the gameshell and still you sent it to the wrong address.

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**Author:** ![yong](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.clockworkpi.com/yong/32/73_2.png) [@yong](https://forum.clockworkpi.com/u/yong)\
**Post date:** [February 11, 2019, 4:55pm UTC](https://forum.clockworkpi.com/t/you-send-it-to-the-wrong-post-code/2800/2 "2019-02-11T16:55:25Z")

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I’m sorry for your experience.  
We don’t have too many choices when it comes to international express shipping. Customs charges and fees are also beyond our control, please PM me or email at [help@clockworkpi.com](mailto:help@clockworkpi.com).

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**Author:** ![Won\_Hur](https://avatars.discourse-cdn.com/v4/letter/w/f4b2a3/32.png) [@Won\_Hur](https://forum.clockworkpi.com/u/Won_Hur)\
**Post date:** [February 12, 2019, 12:35pm UTC](https://forum.clockworkpi.com/t/you-send-it-to-the-wrong-post-code/2800/3 "2019-02-12T12:35:00Z")

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well mine is stuck at my country’s customs where the customs are refusing it to give it to me because of wrong receiver name… @yong told me that they would contact HK shipping company… but nothing is heard from anyone even though 2days past.  
already waited long time just for it to get shipped… but this is more shitty because this wasn’t expected at all…