Changing shipping address?

Hey all - I had ordered a uConsole but have moved since then. How do I update my shipping address?

I have emailed all of these contacts but all of them have bounced back with no response:
biz@clockworkpi.com
help@clockworkpi.com
alex@clockworkpi.com

All failed with a similar message:
There was a temporary problem delivering your message to alex@clockworkpi.com. Gmail will retry for 44 more hours. You’ll be notified if the delivery fails permanently.

How can I get in touch with someone to help me get this updated?

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I had to do the same a month ago. I emailed Alex and he got back to me saying he changed it. Sounds like a temporary issue with their email.

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Yes I also did it and I contacted alex@clockworkpi.com

If you are on a linux box, could you try a dig to the MX record?

dig clockworkpi.com MX

dig clockworkpi.com MX                                                                                                              ✔  base  

; <<>> DiG 9.18.13 <<>> clockworkpi.com MX
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 64562
;; flags: qr rd ra; QUERY: 1, ANSWER: 2, AUTHORITY: 0, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 1232
;; QUESTION SECTION:
;clockworkpi.com.               IN      MX

;; ANSWER SECTION:
clockworkpi.com.        3600    IN      MX      5 mxbiz1.qq.com.
clockworkpi.com.        3600    IN      MX      10 mxbiz2.qq.com.

;; Query time: 193 msec
;; SERVER: 192.168.1.34#53(192.168.1.34) (UDP)
;; WHEN: Wed May 03 16:36:25 WEST 2023
;; MSG SIZE  rcvd: 93

Anyway you can try contacting @AlexDuan directly with a PM here.

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Here’s what I am getting back. I’ll try emailing Alex again.

dig clockworkpi.com mx

; <<>> DiG 9.16.1-Ubuntu <<>> clockworkpi.com mx
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 32598
;; flags: qr rd ra; QUERY: 1, ANSWER: 2, AUTHORITY: 0, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 65494
;; QUESTION SECTION:
;clockworkpi.com. IN MX

;; ANSWER SECTION:
clockworkpi.com. 3600 IN MX 10 mxbiz2.qq.com.
clockworkpi.com. 3600 IN MX 5 mxbiz1.qq.com.

;; Query time: 39 msec
;; SERVER: 127.0.0.53#53(127.0.0.53)
;; WHEN: Wed May 03 10:49:35 CDT 2023
;; MSG SIZE rcvd: 93

2 Likes

That looks fine :thinking:

Lets hope it works now.

2 Likes

Thanks all appreciate it.

1 Like