Hello! My keyboard cover started to worn out after 1 year everyday use. How can I connect with Clockwork to ask if they are selling it separately?
email them, alex seems to answer faster and more reliably than the officially listed addresses
I second emailing Alex. I got replacement screen glass after I scratched mine through purely my own error for only the cost of shipping through emailing him, and it went out much faster than my PicoCalc itself originally did.
I’ve also had good experiences emailing Alex. My uConsole came with a back panel that had been milled wrong and the case wouldn’t properly connect. He sent a replacement that arrived in under two weeks, probably closer to one week. I was also one of the early PicoCalc owners to crack the screen when reassembling (before we realized taping it down was safer), and he sent a replacement for that for free (not sure they continued to do that for free considering how many screens have been broken.)
My advice would be to ask nicely and provide a picture of your old keyboard cover and your invoice number/date. Make it easy for Alex to help you, and he likely will.
Hello All,
I Emailed with Alex, everything solved it seems. Thanks for advices!
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