DevTerm CM4 arrived. Keyboard trackball only works toward the right and barely. No response from support

Can someone help please with a replacement keyboard?

Thanks
Mike

Found this out the fun way too. The orientation of the trackball matters. If you rotate the module 90 degrees you should see a significant improvement.

This forum is just users like you and me. If you want a replacement, I’d recommend emailing alex@clockworkpi.com.