DevTerm has no working keyboard and USB

After carefully assembling my DevTerm A06, I started it and the screen showed me boot and finally the desktop and a pop up to welcome.
But the keyboard does not respond.
I tried with an external keyboard, but nothing happens.
What can I do to analyse then fix this?

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Of course, I already re opened it to check that the pogo pins from the keyboard are in proper contact.

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Is it a common thing to have USB unusable with DevTerm?
If you have any idea, I’m open to suggestions.
For now, my DevTerm is an expensive piece of decoration on my desk :frowning:

Please email me alex@clockworkpi.com
I’ll send replacement.

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