Trackball and keyboard not working

re-flash the sd card.

I had tried that before I posted (3 times) but then I am always telling
people to reboot so I ran a new image (on SD that was in Console) and
what do you know REX was right. Just needed one more.

Thanks for the suggestion!

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Hi, I received my console yesterday and had the same issue. I did reflated the SD, reseated CM4 and everything else with no progress.

Upon close inspection of the keyboard PCB discovered that the small dip switch was loose. Resoldered but nothing happened. Finally I did re-flashed the keyboard firmware following the instructions in the GitHub and voila all worked.

Hope this helps you!