My apologies for the vague title, I’m honestly not sure how else to put it.
Essentially, my A button and start button only respond when I press HARD. And even then they sometimes don’t comply. I have opened the gameshell up checked all my buttons several times for proper cuts and they’re all perfectly cut, it’s just not responding, especially to lighter touched.
I have searched the forums and internet alike but no forums/reviews that I could find have a similar issue. Actually, most reviews praise the tight controls and say it plays very well.
If anybody could help, it’d be much appreciated. Other than this, I love my clockworkpi, I just want to actually be able to play it. There’s no way Cave Story is going down with the shoot button only working when it feels like it.
Try putting a bit of rubber/non conductive wadding behind the PCB. It could come down to the chassis for the keyboard lacking proper structural supports, not allowing for a firm contact point.
But as @guu said, get onto support ASAP to get things moving!
I emailed support and received a response telling me to check the buttons for improper cuts. Mind you, I was as specific as possible in the original email stating that a.) I properly cut the buttons and b.) the buttons that are giving me the issue are the ‘a’ and ‘start’ buttons. The ‘start’ button is a part of the rubber cover…
I replied mentioning this and that the contact points are clean and free of debris. Hopefully I can get somewhere with the reply.