When I try to print to the thermal printer, the paper starts to advance, stops, and won’t move again. On inspection, it appears that the motor which feeds the paper seems to get stuck.
To add some information, when running the test script, it prints the logo fine, but as soon as it comes to text, it does not advance the paper properly.
I’ve been using the printer daily with no issues. One approach is to just try a different kind of paper. If it works, then you’ve solved the issue. If you try a few different types of paper and it still doesn’t work, I personally think it is likely something “hardware” so no amount of fiddling with the software is going to “fix” that.