Newly purchased ClockWork Pi will not power on

[Morzhar]

I just received my clockwork pi via parcel but after i put it together completely(whilst following the instructions), the moment of truth arrived and i attempted to power it on but the device itself did not power on. Unfortunately i assembled this on my lunch break so i wasn’t able to sit down and attempt to charge it before writing this. Could this be a possibility that this device needs to be charge before use? I also am going to take it apart once again whenever i return from work to see if something is loose. Just figured i would create this topic to get some early feedback.

Thanks

[kekoponte]

Did you flash the system into the sd card? It wont start without that step

[yong]

The sd card should come with the system loaded. @Morzhar, please follow instruction on topics like this:

Gameshell doesn't power on

I’ve seen a few topics here on this issue, but nothing I’ve tried seems to work. I’ve listed what I’ve tried below Disassembled and checked connections Removed keypad and speakers and tried with just battery, screen and mainboard Check with just screen and mainboard Checked SD card was properly seated Checked screen was properly seated Is there anything else that I should try? Any help or pointers would be great I notice that when I plug the mainboard into power, I see a green…

First rule out assemble and cable connection issues, try power it on by USB only, then try that reset button on the mainboard, if problem persists, try re-flash the system as @kekoponte suggested.

Finally, if none of the above helps, write an email to help@clockworkpi.com, we will help you get a replacement part.