Uconsole suddenly turns off

[Lucasch]

Uconsole suddenly shuts down, screen goes black. Simply remove the battery and reinsert it to restart it. I dont known how to fix it. 

[Rex]

Are you using the CM4 or 5? What are you doing when the shutdown occurs? Does it just happens on batteries or with mains power too? Is your battery board fully seated? Can you post a pic of the inside of your device?

[white-round-square]

Bookworm 6.12.y for the uConsole and DevTerm

That will cause problems, they need to be inserted. With the battery tray at a 45° angle insert the battery tray from the front of the main boards connector not from the top, then lay flat. [batt-tray] It should look like the top picture not the bottom one.

[Lucasch]

@Rex

Are you using the CM4 or 5? What are you doing when the shutdown occurs? Does it just happens on batteries or with mains power too? Is your battery board fully seated? Can you post a pic of the inside of your device?

I’m using cm5. When the shutdown occurs I replace the same battery (Just remove it and place again). When the shutdown occurs, a screen isnt totally black but I see light backlight.

[white-round-square]

@Lucasch

I’m using cm5. When the shutdown occurs

do you have below 50% charge at this moment? what batteries do you have? can you please send photos of labels on them?

[Rex]

Battery? Single? Let us know what batteries you have and a picture of the inside of your uConsole too?