there is a related thread already running
and so far the common thread we’ve come up with is most people have emailed help@clock… requesting information before they get it BUT there are others that have mentioned receiving their details without this. being that your order number is 300 higher than mine and i got details on tuesday (the 5th) it’s possible your still waiting another week or so. however I am in no way involved with them or have any other information than can be obtained from the forums so i might be speaking out of backside.