What's the process for getting replacement for a broken screen?

Customer Services
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1

Hi Team, clockwork pi was delivered with a broken screen.

What email do I contact for the replacement?
How do I make sure the next screen you send doesn’t get broken in transit? Can you send as fragile ( I can pay for shipping, if needed)

2

picocalc? write email with your questions to alex@clockworkpi.com or help@clockworkpi.com

you can read about the problem here: Damaged Ribbon Cable for display

and here: Before Replacing the Pico - READ THIS TO AVOID CRACKED SCREEN!