Afternoon all,
So I was swapping my pico boards and seemed to of damaged the ribbon cable for my display. Yesterday I was getting a corrupted but functional screen. I did reseat the cable and the image stayed the same. I tried booting today and I’m not getting an video today. I looked on the shop and don’t see any replacement display options. Is there a compatible display I can look for?
alex@clockworkpi.com
help@clockworkpi.com
based on reports from this forum they should send replacement very quickly
Oh so some screens have a defect then and yes mine has the corrupted top segment as well. Well that’s a bummer, thanks for the email addresses.
My screen is now borked after swapping out the Pico to a 2W.
First notice crack in lower right hand corner, then garbled text from the top down.
Top tip → unplug the main board and remove it before you swap out the Pico 
Probably my fault and I’ve emailed to ask if I can buy a replacement screen 
I have to admit when i change pico to a diffent one i am scared to break something. It takes some force to remove it. May be over time it will get esier to get out.
I’m kind of hoping a clever hardware hacker decides to figure out a way to make an adapter that would take two pico devices at once and allow switching between them with a physical switch. I’m not sure such a thing is possible, or if it is, whether it would fit in the original case. But it still seems like something useful for this device, especially since there are usage scenarios where it may make sense to use the Luckfox Lyra, or the Pico or ESP32-S3, and switch between them to be able to run different software and utilities.
I was glad to see the connnector on the board seems to be soldered in well. But I’m not sure these things are meant to be swapped so frequently. Probably best to pick one and stick with it, though that’s a tough choice now since everything is still a work in progress.
simple board with double cradles and 40 switches should do the trick!
Or buy another PicoCalc 
Not to mention a central USB port located where the original single board’s would be (so it lines up with the case hole), and all the extra connections to route that so it is switchable between the two modules. 
Sadly I haven’t gotten a email back about a replacement display here. I’m not sure if something got lost in chat or maybe they sent a display out without tracking. I’ll probably fire off another email to see tomorrow.
I’ve got the same issue too 
I just sent off an email to them. First time I’ve had an issue with their products, so hopefully I can get a replacement screen soon. I’m still excited to use it, so I will continue to try to use it until I get my replacement lol.
Hey guys,
I got an update early this morning and my display is in transit. Thank you Clockworkpi team for getting that sent out.
Guess they manufactured s bad batch.
Just to confirm, this is something that happened from the very start for.everyone?
(I assembled mine and haven’t seen the issue, but I’m hoping it’s not something that develops later!)
Mine was working fine until I swapped to the Pico 2 and then suddenly it started having issues. Again I’m guessing I was too rough with the ribbon cable. Going to make sure to detach it before I swap parts from now on.
I’ve been swapping out the modules multiple times, shifting between Pico, Pico2W, and ESP32-S3-Pico.
But I’ve never removed the ribbon cable since I put the device together the first time. Since the display has a tendency to shift, and would be easily cracked if it’s not in place when the case goes back together, I just carefully press down on the board when removing the module and putting in a new one. It’s not exactly a stress-free process, but so far it has worked.
I’m just curious why the ribbon cable would need to be detached.
could you damage not cable, but display itself when pressed pico2 into cradle?
russian roulette vibes
This is totally a possibility, I just noticed physical stress on the ribbon cable so assumed that was the issue.
