It took you three days to start sending me basically spam mail, but 3+ months (I expected 3 months, but I STILL don’t have a ship date) to ship the product? Not happy.
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Welcome to clockworkpi production schedules. 
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90 business days, so ~4 month
happy reading: Highest order number that received the shipment notice - #803 by sn0w
also write email to alex@clockworkpi.com , ask him to remove CM4 from your order
You may want to go through the ClockworkPi support channels, rather than the forum used by other customers, if you are trying to address your problem. I believe it me took something like 18 patient months of occasionally checking the thread with shipped order numbers to receive my uConsole - which is typical of pre-ordering hobbyist hardware (the length was the same for my Flipper Zero). The uConsole is now shipping, so you won’t have to wait as long. Keep in mind you are complaining about what is possible in a world with the fastest mail delivery speeds in human history.
For what it’s worth, ClockworkPi never sent me any spam mail nor e-mail. I know this because I give every website its own e-mail address, that way I can track what services share my data and cease using them when they do. I gave them an address years ago and the received messages are in the single-digits and all relevant. Also, their support was professional and fast in helping me out when I needed it.
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I ordered mine in April and don’t expect anything to arrive before the end of August at the very earliest. I knew going in this would take 3-6mths to arrive.
I remember the days (yeah, I’m that old) when we had to order things from mail order catalogues via the post by sending in an order form and cheque, then waiting a minimum of 28 days for anything to arrive and that was for items in stock and here in the UK! I can’t help but think we are spoiled these days with fast shipping and instant online ordering.
As trinity said, I have never received any spam from the guys at ClockworkPi. If anything, they have been very quiet, only emailing twice to confirm my order and tell me the addon board had shipped. That was it for emails so far.
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Ordered my uConsole on Feb 22nd, just received today, Aug. 5th. 164 days. Its not Amazon for sure, but it was expected. I had 164 days to research some cool mods. Never received any spam from ClockworkPi.
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Production takes a while and they send out consoles in batches, not when each one is ready. So it takes a while - especially if you ordered one with a CM4 module included. That makes them take longer. I ordered mine in January and it just arrived a few days ago. So it was almost exactly 8 months to get mine.
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I asked him at the start of july , if 90 working days incl chinese celebrations would push my order to september (april 21st should be delivered in september). So i ask should i expect it this month( july) and said you are in the next batch.
The way he replied made it look like a automatic vacation message, and since then hes saying the same thing to other folks that order in april (see the discord).
I still have two weeks before 90days blown out for certain no matter how they try to spin it. So im swallowing my patience . I wont bother asking anymore, until i receive it or until i get fed up and ask for a refund. To me its still early, im more fed up about the dry lie , than anything.
Imo No alex it doesnt send in 90days.
Is there a way to cancel orders? I think I may have found a better product…
alex@clockworkpi.com or help@clockworkpi.com
can you please share it?
The HackberryPi, which doesn’t have the SODIMM limitation (especially for the RPi5). A MUCH better solution, imo.
Still trying to figure out how to cancel the uConsole order; three months is a RIDICULOUS time to wait for the delivery of a product. It’s not even a product at that point, imo. If you’re going to produce a product, COMMIT to it! What time-frame do you want to guess that this link gets killed? My guess is not long. We could bombard it, maybe…
send email to alex@clockworkpi.com or help@clockworkpi.com
Done. Thanks for the info!
!
For use of a portable Raspberry Pi the HackberryPi may be a better solution, but as a portable computing device it looks rather bad. There is no I/O expansion, a very poor keyboard for use with Linux (my “minimal” HHKB is 60 keys while this device has 38), no given schematics, and it comes from Elecrow whose products are in my firsthand experienced rather unpolished. Before a uConsole I daily drove their Raspberry Pi computer, the CrowPi 2, and found it to be very difficult to actually use on the go as it had no sleep modes and a really, really awful “battery” that was a portable power bank for phones that I had to plug into the power supply port with an external cable and which meant I could not charge the computer while I was using it.
While it is reasonable to cancel an order that, you feel, won’t arrive in a reasonable timeframe, I strongly urge you to reconsider buying Elecrow as a former user of their products. I don’t feel the money I spent with them was wasted, but I did not do enough research before purchasing one of their sub-par devices. I encourage you not to repeat my mistake.
This has been edited first to add the part of the message I had not finished when I bumped the mouse and sent an incomplete reply, and then to correct minor errors of grammar and wording I made in my haste. I would also like to add that my CrowPi 2 took as long to ship as my uConsole did, if not a little longer.
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Doesn’t the Hackberry Pi use a Pi Zero? If yes, it is no comparison to a uConsole with a CMi4, not even talking about a CM5. Also the keyboard really is bad. I don’t have the Hackberry Pi but a Lilygo T-Deck which uses a similar one. It is better than a touchscreen, but not much.
Regarding Elecrow. I use some of their products (currently writing on a CrowView Note that I also use for my uConsole) I’d say they work as advertised, just built on the cheap side. On the other hand, they have quite unique, even creative offerings. So I’ll probably buy stuff from them again. Just know what you’ll get.
The one that I ordered is for the CM5 module. For the record, it shipped a day later…
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