It’s been over 60 business days (which is a really gross way of stating that, it feels like the goal is tricking people, just say 12 weeks if you’re not trying to be deceptive), and I haven’t had a single update on my order, let alone a shipping confirmation.
Where are the updates at guys? There was No indication when I made my order that these weren’t in stock, or that the shipping time was an estimate. Everything indicated that I was purchasing something, not pre-ordering something that was still being manufactured, or even just queued for manufacture.
It would be one thing if I’d received any update over the course of three months, but instead the response to someone who’s inquired about the wait has been “it hasn’t been 60 business days quit complaining”.
Now it has. I ordered on Dec 5. I’d like an update at the very least, please.
@yong@Godzil any word? I know that supply chains everywhere have insane issues right now, but that doesn’t affect your ability to communicate with your customers. Even just a “we’ve encountered the following difficulties, and don’t have an eta but will keep you apprised” would be totally valid and appreciated (or would have been, had you been forthcoming without needing goading).
Thanks for the link! Nice to know they haven’t just scammed us, but an actual update would be nice.
@AlexDuan@yong@Godzil its been nearly a month since that post, and the take away then was “everything is on track at least for now”. Have there been no other updates? Is an email too much to ask for? Or a response?
Same concern here. I have just ordered a RISC V compute module today even before I got any shipping notice of my Gameshell that was ordered last year. I know COVID situation is getting tight in Shenzhen. Some updates are appreciated.
