DevTerm Production Status Update

To my friends who are among the first to receive A06, I am eager to see whether Arch/Manjaro could run on A06. For two more weeks, I will get mine.

@AlexDuan How do I find out my order number? I only have a PayPal confirmation of my order.

Check out this poll:

You may have to vote though to see the results.

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Iā€™ve got an email with title ā€œThanks for shopping with us (#xxxxx)ā€. I think you should have one too in your inbox?

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Youā€™ve got mail from ā€œClockworkPi.com no-reply@my.store-emails.comā€, titled ā€œThanks for shopping with us (#XXXXX)ā€.
#XXXXX is the order number.

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Thank you all. Time to go check my filters!

nooooooooooooooooooooooo missed it by a very small margin! :sob:

Thatā€™s OK, can keep waiting.

Will the second batch of A06s be sent before National Day?

Hi Alex. I bought A04 first and then update it to A06. The order number of A04 is 15258. In this case, will I be in the first batch?

Sorry, not in the first batch. But just 2 weeks later than the first batch, all the rest will be ready. After we secure the shipping window, theyā€™ll be on the way.

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You mean national day of China? I donā€™t think so. According to the schedule, the orders should be during the last stage of manufacturing at that time.

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@trollsid same! Ordered Nov 23 (24 in China), order # 139xxā€¦ A06 so I guess second batch?

I wonder how many folks who ordered CM3ā€™s just months ago are enjoying their DevTerm and us who decided to splurge with A06 and A04s almost a year ago just waitā€¦

Early bird doesnā€™t always get the worm.

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Iā€™ve popped on here to find out some more as Iā€™m mildly worried about missing an email / sms from a courier asking for taxes and fees.

My order is in 15000 range for an A06 so the overall wait is fine for me (I have a few other crowd funded things that have been burnt by the current shortages that Iā€™m not expecting to see till next year now)

So it might be nice to at least have a weā€™ve shipped all the orders taken up to this number post so I can check spam folders.

When exactly will be ā€œafter thatā€?
Please give us a precise time frame (e.g., DD/MM) for the ā€œ180+ A06s will be sent as the first batchā€ and ā€œA04s will be sent after thatā€ statements.

Extending on @Michael_Higham and @ghostwerk comments, I guess the best course of action to keep your customers updated would be for you to put together a page that contains all the shipping estimates (e.g., by order number range / SKU ordered / etc) and place real dates as there are many customers already on the verge of giving up the wait (because your estimates so far havenā€™t been realistic).

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So now Iā€™m really confused. My order is #13535, but the item Iā€™ve ordered is SKU# DTA0402T.
That means, Iā€™m getting my order shipped in the first batch, or 2 weeks after that?? And what is the DD/MM for the first batch shipments?

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+1 on have a page that contains all the shipping estimates (e.g., by order number range / SKU ordered / etc) and place real dates

I have all the empathy for the team that does an amazing job to build and ship DevTerm in such difficult conditions. Unfortunately the communication with customers so far was not meeting the bar leading to frustration, the need to check this forum and uncertainty with what, when and in which order things are going to be shipped.

I understand the difficulties that team is facing and you have all my support. Iā€™m not asking to ship it tomorrow for everyone - Iā€™m 100% sure you do everything you can to speed up the process already. All Iā€™m asking for is to improve the communication. For this and for the future shipments/projects

<3

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My understanding is the ā€œfirst batchā€ here is just the first batch of A06 devterms. So A06 order numbers before 13869 are in the first batch. Itā€™s been stated several times that A04s will ship after that. Iā€™m not 100% clear, but it sounds like all additional A04 and A06 orders might go out two weeks after the initial A06 shipments? But Iā€™m not entirely clear on that and it feels unlikely to me. Iā€™d assume additional smaller batches.

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iā€™m just trying to make sure i know where i need to be and when to be there to get my kit here safely.

Hey guys, hereā€™s some news you may find exciting.

A06
The first batch of A06s is now during process of shipping. The factory is waiting for the carrier to send them the instructions. (Itā€™s export trade, so we canā€™t send the packages right away like the domestic orders. We need our shipping partner to deal with the customs.) Theyā€™ll be sent to the carrier tomorrow.
If nothing goes south, weā€™ll be sending tracking numbers in a few days.
The rest of A06s will have to wait for the cores to be made. We expect them to be ready in less than 2 weeks, so, including packing time, they may be ready in about 2 weeks.
Then, weā€™ll arrange the shipping window with our shipping partner.

A04
The producing of A04sā€™ cores will be done before weekend.
Meanwhile, the R&D is finishing their works of the OS. Theyā€™ll test the OS for a few days after. Then weā€™ll start massive producing of the TF card with the OS.
The whole process may take 2 to 3 weeks. Which means weā€™ll be able to pack your orders in 2 to 3 weeks then wait for a shipping window, if things go smoothly.

Heads Up
There are 10 days of public holidays ahead, which may slow the process down a little bit, but the factory assured us that they wonā€™t take full 10 days off.
Clockwork crew wonā€™t take one day off. Feel free to contact us.

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I think you folks deserve some time off.

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