DevTerm Production Status Update

Thanks for the update @AlexDuan!

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Many thanks for the update - Covid and supply-chains have been a bitch, but I’m looking forward to fiddling with this in the New Year :slight_smile:

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Just cancelled mine. The original delivery promise was July, but no communication since the order was placed in June.

I get that what the team are doing is likely harder than they expected, and they’re trying to get hardware out the door, but you have to communicate with investors.

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I wonder, is there a way that people who want to cancel their orders can give their place in line to someone else? I have peers that would love to take the place of one unhappy investor.

This would make people posting about cancelling their orders actually have some helpful weight in the community.

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ā€œinvestorsā€ lol. keep cool you’ve only pre ordered a computer

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Mind that some people crowdfunded Clockworkpi first device.

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Please check ā€œinverstorā€ definition

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Except we’re not investors - this isn’t a crowdfunding campaign. We’re customers, we ordered something that was already (supposedly) in production.

Yeah, I was definitely not investing in this. The delivery time line at the time (I SO wish I had a screen shot) strongly implied that that they had designs ready for mass production, because if they didn’t there was no way they were going to meet them (even without COVID, but we were in month 11 of COVID, so that wasn’t entirely a surprise).

Oh - here we go, from a news article four days before I finally ordered ā€œnow and expecting to ship the DevTerm on or before April 2021ā€. I figured there was no way they could meet that time line if they weren’t ready to start mass production.

And of course - there’s been not a single follow up on my order to say ā€œwhoops, we goofed, sorry.ā€ I’ve had to go looking for news.

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Interestingly, I sent an email just over a week ago (on the 14th) asking if there was any news, saying I’ve not had any contact since ordering in February, and had no response. I’ve even checked my spam, just in case, and not a word.

I think this thread has truly run its course.
For anyone actually wanting to know the production status of units, it’s impossible to get any information.

People who ordered early got their units. I waited a year for mine. I’m happy it came. I pre ordered my A06 in November 2020. Orders need to be fulfilled by both the initial placement date and the supply and demand of the parts required for different units.

If you’re unhappy with the time it will take to receive one, just cancel your order. If for some reason you want to make a public announcement that you’re cancelling as some kind of protest, instead, consider giving your pre order place in line to someone else.

Otherwise, making a fuss wont speed anything up.

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agreed, those of us who come here for updates on our yet-to-be-shipped pre orders have to sift trough all the noise of people arguing about fedex and the definition of the word ā€œinvestorā€ā€¦ im starting to believe that I died a year ago and having to monitor this thread is my punishment for having faith in humanity.

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Happy holidays, folks.
A quick update: I’ve received some tracking numbers of the A04s. More are coming. I’ll start to upload tomorrow. May take some time, but it’s happening.
I know it’s much later than we expected. I’m not asking for applause. We owe you our sincere apologies.
So, enjoy the holidays. I’ll be here for you, if you need any assistance. Email to alex@clockworkpi.com for quicker response.

LOVE YOU ALL.

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So what kind of apology? Vouchers? Free hardware updates?

We have a plan. Should be announced in short.

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@AlexDuan

Can you give me an update on Order No. 14052 placed on Nov 26, 2020 please?

Having ordered so early, I would have been expected to be among the first to actually ship, but so far nothing…

Anyway, would be nice to actually still receive the device, more than a year after ordering it.

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I’ve received shipping notification for my 2nd order of 30th March, but nothing for the first order of the 5th of March. They have the same email address, is this the issue, or just you haven’t got down the list to it yet?

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Just got my order confirmation (number #14682) for my Devterm coming on it’s way (Fedex, shipping label created but it’s a start!), with estimated date of arrival would be this coming 28th.

At long last! I can see A04 users getting their devterms now!

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Ignore that… Just got 2nd notification :blush: