Welcome to the Clockwork experience @debnj63 and @ThrustersOnFull! I purchased the GameShell this year and I can confirm that it does take about two months to see shipping information. The process is smooth sailing from there and the quality of the product is excellent.
If you have any questions, alex@clockworkpi.com has been incredibly kind and helpful with all my questions. I would give them some leeway as the product is coming out of China and the country has heavy COVID restrictions.
Please also keep in mind that several of the above posts are several years old, and from my personal experience, the service has improved tremendously.
Feel free to reach out if you have any questions. I only own the GameShell atm, but I love the product! Can’t wait to get my hands on the uConsole!
Everyone stay safe and happy coding! 
-PJ90