Order No. 32834
Placed on Feb 12, 2025
Still no shipping information or any other updates.
alex@clockworkpi.com
help@clockworkpi.com
seems like having cm4 module in the order increases delivery time
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The only way you’ll get a response is to send email. Clockwork support doesn’t check the forums.
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Thanks for a hint, will try email then
Order number 36057. Order placed on April 15. Configuration: CM4lite, matte silver, Wi-Fi only, non-core.
Response from ChrockPi:“Shipping time of uConsole is 90-business-day as on the product page.
That being said, there will be about 4 more batches to go before yours.”
welcome to the club: Update: uConsole shipping related
I’m wonder if it mean 90 days / batch.. So x 4 = 1yr?
I order mine too… Last week
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The order number includes only PicoCalc, so with just uConsole it’s not actually clear. The response is merely mechanical, not taking into account the specifics of each individual case.
ClockworkPi seems to have outsourced manufacturing completely, and the company probably has no grasp of the situation.
So far it loos like there is a batch per month, so should be something like 12/y
Support says that shipping time is up to 90 days. And unfortunately it’s not UP TO 90 days, you can safely rely that it really will be 90 days (or f*****ng more)
Even more, you can easily buy all the stuff from Aliexpress with 1-3 days shipping time (but much more expensive obviously)
So sad.
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It’s also not “90 days” it’s “90 business days”. So even assuming 5 business days a week that works out to be about 4 months minimum. If including holidays (of which there seem to be many in China, depending on the time of year), then it would be a bit more than 4 months minimum. And while it doesn’t specify, based on my own experience and seeing other’s posts, it seems like it’s more an estimate of when it will ship, not when it will arrive, so depending on where it’s shipping to that could be another couple of weeks added on. Probably best to assume about 5 months wait, and then maybe be surprised if you get it sooner, at least for a uConsole. The PicoCalcs seem to be shipping faster.
All that said, I think the devices are worth it, and a good value for the money, at the cost of time (and uncertainty of arrival time). It’s like a Kickstarter, but without the fear that it’s a scam. (You’ll get the device eventually, unlike some Kickstarter products.)
There are various reasons that can be speculated as to why shipping takes time, but it’s just speculation, and it’s frustrating that the real reasons are not disclosed. Is ClockworkPi searching the internet for itself?
How long will it take for delivery if I order without a core in matte silver?