They’re pretty good about refunds if you email alex@clockworkpi.com
Since you mentioned euros you can also get it from rpishop.cz. I’ve seen multiple people here and in the discord order from there and they actually have stock so they only take a few days.
With tax already being included they end up costing the same as the official store but with much more reasonable shipping times
Great post! Did you get a response?
My uConsole, ordered mid-June, order number 39XXX, still hasn’t shipped despite multiple promises, so that’s something like 190 working days already, and the clock’s still running! I note that the Clockwork website still quotes 90 working days, which is plainly a bar-faced lie.
Why don’t they change the web site to refelect reality? Shameful!
It is strange that they wouldn’t just update it to an estimate of something like 3-12 months, which seems to be closer to reality.
So I received my reply to this email. I’ll paraphrase…
”I have told you the truth, maybe that is why you don’t like the answer…”
No answer to my actual questions, which to be honest is par for the course.
It is clear to me that the CM6 will be released before I get my order. Maybe I should just cut my losses and use my CM5 for something else!
Maybe the Argon One CM5 laptop.. At least that is in stock and able to be delivered now (From Core Electronics)
You’ll get it before a CM6 comes out. It’ll be another 3 years before we possibly see a CM6.
I’m also still waiting for my uConsole and I will run it with a CM4. I don’t care whether there is a CM5 or even a CM6.
Even if a CM6 comes out one day, it won’t make a CM5 any worse. If you always strive for the latest in IT, it becomes a frustrating race.
I buy what I need, not what’s available.
Think you guys may have missed the subtle joke here, A CM6 would still be years away, but so apparently is my delivery for the UConsole, so as a joke, in theory a cm6 could be available before I get delivery!
All jokes aside, these are my learnings from my interactions with ClockworkPi around the Uconsole and general observations.
I write this in the hope that some poor sucker who want’s one of these, see’s this post before ordering and realises that their delivery expectations should be 6 months+, not 90 Business days, so they can have realistic expectations.
I am happy to admit that I am an unhappy camper and may be a little bitter about this whole situation, but I don’t think this is unwarranted, all of this could have been avoided by ClockworkPi being a little more upfront about what the expectations should have been and not continually pushing the 90 Business day fallacy. If they had been honest about the production delays from outset, for me at least, I would be more understanding, still not happy, but at least I would have been informed.
people, i only see complaints here. please someone who actually recently received a uConsole post the order ID, s.t. we can have an idea where they stay. if no one received anything recently, then … well …
I think we will need to work hard here:
https://www.clockworkpi.com/post/_about
October 2025
Order #434XX
Matte Black
Wifi Only
Core - NONE
Not shipped
Ordered 31July2025 the uConsole Kit RPI-CM4 Lite Color: Matte Black | Type: WIFI+4G cellular | Core: Raspberry Pi CM4 104000 lite
Canceled today after 226 days. 20 email exchanges with “Alex” and 20 different excuses.
I’m not sure what everyone else will be doing but I’d consider mass-refund demands at this point.
We’re essentially offering interest free loans indefinitely to these jokers.
Thanks for the tip. I ordered from rpishop.cz and 3 days later I got my uConsole. 250 Euro for the 4G Version without core, tax and shipment included is absolute ok. Their website is Czech only, a bit of a challenge but manageable. They are an official reseller for Clockwork Pi, you get a regular invoice. I am not particularly impatient but after 9 months of waiting I felt it was enough since obviously there is no real shortage of devices.
I ordered the uConsole in Silver, no core, back in September (2025 
). Frequent exchanges with “Alex”, who first pointed to “90 business days” which apparently translates to four months, than suppliers, which can’t deliver, then factories on vacation and by now almost “pressing” me to ask them (!) for a refund…
So I wonder: Has anyone actually received a delivery from clockworkpi in the last, let’s say, three months or so?! I don’t mind waiting longer, but I lose trust, that the delays are, well, delays…
Welcome to the forum!
Their deliveries are not linear but occur in batches. In that respect, the question regarding the last three months is not necessarily meaningful. Especially as they are currently likely to be focusing primarily on PicoCalc.
Well, assuming that there is any credibility to their stated “90 days”, one could assume at least “one batch every 90 days”. So I should have at least been part of one, if not two “batches”. During the last three months, at least one “batch” should have hit the field, too, if the “delivery within 90 days” (which is still on their website!) is serious. Hence the question, if anyone received a uConsole within the last three months or so (and when was it ordered).
Ninety business days usually amount to four calendar months, not three. Please have a read of this thread. You’ll then see that everything has already been said here regarding delivery times, patience, communication and so on. You either have to be able to live with it or cancel your order. The last confirmed deliveries were apparently made around November or December.
None of what you said detracts from what they are doing, which is blatantly lying about delivery times around this product, 90 business days is a lie, yet they still keep pushing the same narrative and the end result is you either wait 6 months or longer or Cancel. Well I for one have had enough and have now requested my refund.
Never claimed I could change anything. I can only state the facts and advise people to either accept them or leave it. Anything else is a waste of time. And anyone who’s following this for long enough will come to the same conclusion.
I am waiting about 10 months, still nothing